Café on Central & Infinity Pool
Open 7 am–8 pm daily • Great coffee, light meals, poolside service on level 8.
Order directly through the café app and enjoy the convenience of having your food and drinks delivered right to your suite or apartment. No additional charge!
“Sip. Swim. Skyline.”
Metalab Gym
Free access for Reserved Suites guests, free weights, cardio, and yoga corner.
Business & Restaurant
Boardroom | Conference
A fully-equipped executive boardroom seating 15, featuring a 4K presentation display, a hybrid-meeting camera, ceiling microphones, and on-demand catering from the restaurant, scheduled to open Q4 2025.
Office Pods & Business Center
Sound-proofed pods for calls or focused work, plus a staffed business center offering printing, scanning, and courier services; perfect for guests who need a private office away from the office.
Restaurant
A full-service restaurant featuring contemporary South-African cuisine and curated local wines will open in late 2025, giving guests and Illovo professionals an elegant new option for breakfast, lunch, and after-hours dining just steps from their suites.
Essential Services
- Backup generator (no load-shedding downtime)
- Backup water tank
- Secure parking with boom gate & 24 h guards
- Front desk 7 am–10 pm • after-hours check-in by arrangement
- Porter & shoeshine station
- Daily housekeeping
- Room service from Café
- Complimentary high-speed Wi-Fi
Building Highlights
“Reserved Suites sits inside Illovo Central—also home to corporate offices, a luxury car dealership, and a consulting boutique—putting business & lifestyle conveniences an elevator ride away.”
Ready to experience our all-in-one lifestyle hub?
FAQ
Do you have backup power during load-shedding?
Yes. A generator automatically starts within 10 seconds of a grid outage, so lifts, Wi-Fi, lighting, and all guest suites continue operating without interruption.
Is parking available and what does it cost?
Secure and access-controlled parking is offered at a rate of R50 per day for all OTA guests while those who book directly can take advantage of complimentary parking.
What are check-in and check-out times?
Front desk hours are 07:00–22:00. Arriving outside those hours? Let us know in advance, and our night concierge will handle key handover and document verification. Check-in: 15:00; Check-out: 10:00.
What is considered an early check-in? If you arrive before 12 pm, an additional full day charge will apply as the room must be reserved the night prior to secure your booking. For check-ins between 12 pm and 3 pm, a fee of R100 per hour will be incurred.
Enjoy a complimentary late checkout until 12 pm, with an additional charge of R100 for each hour beyond this time. Please note that check-out after 6 pm will result in a full day’s fee.
Is the infinity pool heated?
The 8th-floor pool is currently not temperature-controlled.
How fast is the Wi-Fi?
The building is fed by a 500 Mbps fibre line in active fail-over. Typical in-suite speeds are 15–60 Mbps down / up.
When will the boardroom and office pods open?
Construction is underway; both facilities are scheduled to launch in Q4 2025. Early-bird booking links will appear on this page once dates are confirmed.
Can non-residents use Café on Central or Metalab Gym?
The café welcomes the public every day from 07:00 to 20:00, while access to Metalab Gym is available for R799 per month but complimentary for our in-house guests and long-term residents.